Privacy Policy.

Hermitz Media ("Hermitz", "we", "us") operates the website www.hermitz.com from Dubai, United Arab Emirates. For questions about this policy or your data, email hello@hermitz.com.

• Contact and enquiry forms: your name, email, phone, company and message.
• Project briefs and requests for quotation: your organisation, role, country, project details, budget range, deadlines and any documents you upload.
• Partner applications and partner accounts: your contact details, company, experience, the markets you cover, documents you upload, and the referrals you register.
• Technical data: IP address, browser type, the page you came from and campaign tags (such as utm_source), used for security, spam prevention and to understand which channels bring enquiries.
• Analytics: with Google Analytics, information about how pages are used, collected with cookies or similar technologies.

• To reply to your enquiry, prepare proposals and deliver work you ask for.
• To review partner applications, run partner accounts, check referrals and calculate commission under a signed agreement.
• To keep the website secure, prevent spam and abuse, and keep records of consent.
• To understand and improve how the website performs.
• To send news and insights, only if you ticked the box to receive them. You can unsubscribe at any time.

We do not sell personal data. We share it only with service providers that help us run the website and our business, such as our hosting provider, email delivery, Google (analytics) and Meta (WhatsApp, when you choose to contact us there), and with professional advisers or authorities where the law requires it. Some of these providers may process data outside the United Arab Emirates.

We keep enquiry, application and partner records for as long as needed for the purposes above and to meet legal, tax and accounting obligations, then delete or anonymise them. Access to our systems is restricted to the people who need it, protected by strong passwords (with two-factor authentication where enabled), and recorded in an audit log. Files you upload are stored privately and are not publicly accessible.

Depending on where you live and the law that applies, including UAE data protection law and, for visitors in the EU or UK, the GDPR, you may ask us to access, correct or delete your personal data, to restrict or object to how we use it, or to withdraw consent. Email hello@hermitz.com and we will respond within the time the law requires.

We may update this policy when our services or the law change. The date at the top of this page shows when it was last updated.