ERP and CRM Development in the UAE.
Custom business systems
One system for sales, operations and finance, built around how your company works, with UAE VAT and Arabic in mind.
Should I buy an ERP or CRM, or build a custom one?
Buy when a standard product fits most of your processes and you can adapt the rest. Build or extend when your workflows are your advantage, when you are paying for many tools that do not talk to each other, or when you need UAE-specific features. Hermitz Media helps you decide, then builds custom modules or a complete system.
What we build
Systems we develop
CRM
Leads, contacts, pipeline, quotations and follow-ups, with WhatsApp and email built in.
Sales and invoicing
Quotations, orders, invoices and payments with UAE VAT.
Operations
Projects, jobs, service tickets, approvals and scheduling.
Inventory and purchasing
Stock, suppliers, purchase orders and warehouses.
Finance and reporting
Accounting links, dashboards and the reports management actually reads.
Portals
Customer, agent and supplier portals connected to the same data.
Build, extend or integrate
Three ways to get there
- Extend what you have: add custom modules or automations to an existing CRM or ERP.
- Integrate: connect the tools you already use so data is entered once.
- Build: a custom system when off-the-shelf products force you into the wrong process.
How we work
A system your team will use
- 01
Process mapping
We sit with the people who do the work and map how it really happens.
- 02
Scope and phases
The most valuable module first, then the rest in phases.
- 03
Data migration
Clean import of customers, products and history from spreadsheets or old systems.
- 04
Training
Short, role-based training and written guides.
- 05
Support and change
Monitoring, backups, updates and new features as you grow.
Experience
Built on what we run ourselves
- Hermitz One, our cloud business platform for UAE companies, covers accounting, banking and UAE VAT.
- Realexaa is an AI CRM for Dubai real estate with automated WhatsApp follow-ups.
- Clinexaa runs patients, appointments, billing and insurance for clinics.
Proof, not promises
Products we built and run ourselves
The same team and process behind these products works on client projects.
FAQ
Frequently asked questions
How long does a custom ERP or CRM project take?
It depends on the modules and data involved. We deliver in phases, starting with the module that saves the most time, so your team starts using the system early.
Can you add UAE VAT to our system?
Yes. We build VAT-ready invoicing and reporting for UAE businesses. Your accountant or tax agent should review VAT settings before you file.
Can you move our data from spreadsheets or another system?
Yes. Data migration is part of the scope: we clean, map and import customers, products, balances and history, and check the results with you.
Do you work with existing ERPs and CRMs?
Yes. We often extend or integrate existing systems instead of replacing them, when that is the better option for you.
Tell us what you want to build
Send a short brief and get a reference number straight away. We reply with questions, an approach and a quote.
hello@hermitz.com +971 54 438 1614 Hermitz Media · Dubai, United Arab Emirates