How partner commission works
Transparent, written rules
Commission is earned on real revenue, after approval. This page explains the proposed ranges, what counts as eligible revenue and how commission moves from pending to paid. Your signed agreement sets your final terms.
How much commission do Hermitz partners earn?
Proposed ranges are Referral Partner 5%–10%; Sales Partner 10%–15%; Strategic Partner 15%–20% of eligible net revenue received. The final rate is set in each partner's signed agreement and is paid only after the deal is approved and the client pays.
Proposed structure
Commission by partner type
These ranges are configurable and reviewed regularly. The rate in your signed agreement applies.
| Partner type | Applies to | Deal type | Commission |
|---|---|---|---|
| Referral Partner | Referral partners who introduce a client | One-time project | 5%–10% |
| Proposed range. The final rate is set in your signed agreement. | |||
| Sales Partner | Independent sales agents, business development and agency partners who help close the deal | One-time project | 10%–15% |
| Proposed range. The final rate is set in your signed agreement. | |||
| Strategic Partner | Strategic and enterprise partners who lead the opportunity | One-time project | 15%–20% |
| Proposed range. The final rate is set in your signed agreement. | |||
Eligible revenue
What commission is calculated on
Included
- Project fees the client has actually paid to Hermitz
- Recurring service fees, where your agreement includes recurring commission
- SaaS subscription revenue for referred customers, where agreed
Excluded
- VAT and other taxes
- Refunds, chargebacks and credit notes
- Discounts and amounts written off
- Third-party costs passed through at cost (for example licences, hosting or ad spend)
- Any other amounts excluded by your signed agreement
Rules
How each situation is handled
| One-time projects | Commission on the project fees received. |
|---|---|
| Recurring services | Commission on each recurring payment received, for the period set in your partner agreement. |
| SaaS referrals | Commission on subscription payments from the referred customer, as defined in your agreement. |
| Milestone payments | Commission is released milestone by milestone, as each client payment arrives. |
| Partial payments | Commission is calculated on the amount actually received. |
| Refunds and cancellations | Commission on refunded amounts is reversed. Already-paid commission is deducted from future payouts. |
| Several partners on one deal | Attribution follows the registration records. Shared deals are split as agreed in writing before payout. |
| Attribution window | The attribution window is set in your partner agreement. Clients already in contact with Hermitz are not attributable. |
| Approval | Hermitz approves each commission before it is paid. Partners cannot change their own commission. |
| Payout | Approved commission is paid in regular payout runs, with a statement for each payment. |
| Currency | Paid in USD. Conversion uses the rate on the payout date. |
| Minimum payout | The minimum payout amount is set in your partner agreement. |
Lifecycle
From pending to paid
Every commission moves through the same stages, and every change is recorded.
- 01
Pending
The referral is registered and the deal is open. Nothing is owed yet.
- 02
Eligible
Hermitz has approved the deal as attributable to you.
- 03
Earned
The client has paid. Commission is calculated on the amount received.
- 04
Approved
Finance has checked and approved the amount.
- 05
Paid
The payout is made and recorded with a payment reference.
A commission can also be voided (for example if a deal is lost or a referral is a duplicate) or reversed after a client refund. Both are recorded as new entries, never by editing history.
FAQ
Commission questions
How is partner commission calculated?
Commission is a percentage (or a fixed amount, where agreed) of the eligible net project revenue Hermitz actually receives from the client. Taxes, refunds, discounts and other amounts excluded by your agreement are not included.
When does commission become payable?
Only after Hermitz approves the deal as attributable to you and the client has paid. Nothing is owed on proposals, signed contracts that are not yet paid, or cancelled projects.
What happens if a client pays in instalments?
Commission is calculated on each payment received, so it is released step by step as the client pays.
What if a client gets a refund?
If Hermitz refunds a client, the commission on that amount is reversed. If it was already paid, it is deducted from future commission under your agreement.
What if two partners were involved in one deal?
Hermitz decides attribution using the registration records. Where two partners genuinely contributed, the commission can be split as agreed in writing before payout.
In which currency is commission paid?
Commission is calculated in the currency the client paid and paid out in USD. Any conversion uses the rate on the payout date, as defined in your agreement.
Earn on the opportunities you already see
Apply in about ten minutes. Your final commission terms are confirmed in your partner agreement.
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